The bottleneck is not the consultation. It is documenting what happened in it.

Physicians spend nearly half their workday on documentation in the electronic health record. Burnout from administrative burden costs EUR 500,000 to EUR 1,000,000 per physician replacement. Each 15-minute consultation generates 10 to 20 minutes of post-visit documentation. Over a 22-patient day, the physician accumulates more than 4 hours of pending notes. Incomplete documentation directly affects coding, billing, and continuity of care.

Microsoft/Nuance, KLAS Research 2025